After successfully re-installing the agent, scheduled jobs as well as jobs that are manually triggered are getting stuck in READY state.
Workload Automation DE (dSeries): All versions
Job in Ready state indicates Agent and Manager communication issue. The Agent's receiver and transmitter logs should be reviewed to determine the root cause.
For example, the following error can is noted in the agent's receiver log.
07/04/2016 05:46:37.550 EDT-0400 1 TCP/IP Controller Plugin.Receiver pool thread <Regular:2>.CybReceiverChannel.receive[:213] - Can't parse the message: cybermation.library.communications.CybConversationWrongMessageException: Unknown manager .NAK sent
The 'Unknown manager
' message exception implies that the manager ID is unknown to the Agent.
The following setting in the agentparm.txt defines the schedling manager
communication.managerid_1=<manager ID>
Steps:
about
command to verify the DE manager ID