Unable to Create a ticket from Mobile interface.
Error : ErrorBad Request error.
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This Problem happens only when Activity_log_security option is to Write Protected[WRITE_NEW].
Steps to reset the value .
Step 1. Login to CA Service Desk Manager User Interface
Step 2. Administration tab
Step 3. Option Manager
Step 4. Request-Change-Issue
Step 5. Edit "Activity_log_Security
Step 5. Select the Option Value from Write Protected [WRITE_NEW] to Editable [PUBLIC]
Step 6. Recycle CA Service Desk Manager Services from Windows "Services.msc"
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