ServiceNow ITSM Plugin for VCF Automation 9.0.1 is using legacy workflows
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ServiceNow ITSM Plugin for VCF Automation 9.0.1 is using legacy workflows

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Article ID: 445699

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Updated On:

Products

VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

Customization of VCF Automation request workflows within ServiceNow can be performed solely via the ServiceNow Workflow Editor.

Environment

  • VCF Automation 9.0.1 ServiceNow ITSM Plugin

Resolution

VMware is aware that the workflow editor is no longer bundled in the Zurich release.

A future plugin version is planned to support the new Flow Designer.