Unable to configure Single Sign-On on vIDB due to CONFIGURE SSO option greyed out

Products

• VMware SDDC Manager / VCF Installer

Issue/Introduction

•  The CONFIGURE SSO option is greyed out in VCFOPS under Manage > Identity & Access > VCF SSO Overview.:
  
  
  
  
• Network inspection shows that the VC_ELM_MODE_NOT_SUPPORTED:
  
  
  
  

Environment

VMware Cloud Foundation 9.1

Cause

The resolve Enhanced Linked Mode (ELM) drift steps were not completed.
See Deactivate Enhanced Link Mode from vCenter Using the cmsso-util break-elm Utililty

Resolution

1. Complete the resolve ELM drift steps.
   For more information, see Resolve Enhanced Linked Mode (ELM) Drift for Upgraded vCenter Instances.
2. Refresh the VCFOPS page. 

Additional Information

 

• Deactivate Enhanced Link Mode from vCenter Using the cmsso-util break-elm Utililty

• Resolve Enhanced Linked Mode (ELM) Drift for Upgraded vCenter Instances