VCF Operations for Networks collector-platform pairing using the FQDN support
Article ID: 445659
Updated On:
Products
Issue/Introduction
Running the show-connectivity-status command on the collector displays the platform VM IP address instead of the platform FQDN/URL when checking the collector pairing status.
(cli) show-connectivity-status
Proxy VM
Customer ID: ####
Deployment UUID: U5b6ed3d1-8a14-452e-bdb7-####
Deployment ID: ####
Instance ID: I8XVQAYN2L1FPE0KP#####
Created On: Tue Sep 9 18:07:22 UTC 2025 (1757441242)
IP Address: 192.168.X.X
Netmask: 255.255.255.0
Gateway: 192.168.#.#
DNS nameservers: 192.168.#.#
NTP servers: 192.168.#.#
NTP status: InSync
Gateway ping status: Success
Platform VM IP/URL: 192.168.#.#
Platform VM network connectivity status: Passed
Platform VM Pairing status: Passed
Environment
VCF Operations for Networks 6.14.x
VCF Operations for Networks 9.0
Resolution
VCF Operations for Networks does not currently support pairing using the FQDN for on prem deployments; instead, it always uses the IP address.
Additional Information
Previously, Aria Operations for Networks/vRealize Network Insight supported FQDNs for Cloud/SaaS deployments; however, these SaaS/Cloud deployment options are no longer available.
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