Banners missing or not printing - OM View

Products

• OM View

Issue/Introduction

Banner pages do not appear when printing SYSOUTs to datasets or printers, even though banners are expected based on the Report Definition.

Environment

* z/OS
* OM Deliver
* OM View

Cause

The **SARPRTUX** user exit is responsible for banner page processing. If a modified version of **SARPRTUX** (which may be designed to suppress banners) is found in the system LINKLIST or a higher-priority library in the search order, it will override the default product exit and prevent banners from printing.

 

Resolution

In this case a modified SARPRTUX had been created that was suppressing the creation of Banner Pages

If Banner Pages are required then SARPRTUX exit would need to be modified accordingly

The default SARPRTUX module does not suppress Banner Pages.

Additional Information

For further assistance with customizing user exits, see the [OM View - User Exits Documentation](https://techdocs.broadcom.com/us/en/ca-mainframe-software/traditional-management/ca-view/14-0/programming/user-exits.html).

For more information regarding the exit SARPRTUX see the [OM View - SARPRTUX - Print Documentation] (https://techdocs.broadcom.com/us/en/ca-mainframe-software/traditional-management/ca-view/14-0/programming/user-exits/sarprtux-print.html) 

For additional guidance on how the Report Offload - STEPLIB should be defined see the [OM View - Offload Reports Using SARBCH - Knowledge article] (https://broadcomcms-software-agent.wolkenservicedesk.com/wolken/esd/knowledge-base-view/view-kb-article?articleNumber=188585) 

To learn about how z/OS locates modules within library structures, see the [z/OS Program library definition and search order - Documentation] (https://www.ibm.com/docs/en/zos/3.2.0?topic=ra6aub-program-library-definition-search-order)

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