Unable to apply tags to a new Virtual Machine

Products

• VMware vCenter Server

Issue/Introduction

When applying tags to a new virtual machine, vCenter encounters an General Fault error message.

Environment

vCenter 7.0

Cause

Incorrect permission or stale permissions cache.

Resolution

1. Snapshot Best Practices: Refer to Snapshot Best practices for vCenter Server Virtual Machines
2. Access the vSphere Client using the [e-mail] account or an account with full administrative privileges.
3. Edit the Role:
   • Navigate to Menu > Administration > Access Control > Roles.
   • Select the Custom Role assigned to the affected user.
   • Click Edit.
4. Assign Privileges:
   • Locate the vSphere Tagging section.
   • Ensure the Assign or Unassign vSphere Tag privilege is selected.
   • (Note: If the user needs to create new tags, also select the Create vSphere Tag privilege).
5. Click Next and then Finish to save the changes.
6. Have the user log out and log back in to verify they can now assign tags successfully.

 

If the permissions exist already for the user, reboot the vCenter.