NSX Manager logs are not appearing in VMware Aria Operations for Logs 8.18.6

Products

• VMware NSX

Issue/Introduction

• NSX Manager logs are missing from the VMware Aria Operations for Logs 8.18.6 interface.
• A certificate synchronization error may be reported during the connection attempt.

Environment

VMware NSX
VMware Aria Operations for Logs 8.18.6 

Cause

The port protocol on the NSX logging server was incorrectly configured. Specifically, the protocol was set to "LI" (or incorrectly identified as "LL"), which prevented successful log transmission to Aria Operations for Logs.

Resolution

To resolve this issue, modify the logging server configuration to use a standard protocol that is compatible with the Aria Operations for Logs listener.

1. Log in to the NSX Manager administration interface.
2. Navigate to the System > Fabric > Nodes (or the relevant logging configuration section for your version).
3. Locate the Logging Server configuration.
4. Modify the port protocol configuration from LI to UDP.
5. Ensure the port is set to 514.
6. Save the configuration and verify that logs are now visible within the VMware Aria Operations for Logs interface.

Additional Information

Additionally, see: Aria Operations for Logs cannot be set as logging target in NSX