VMware Aria Operations outbound network share plugin test fails with validation error
search cancel

VMware Aria Operations outbound network share plugin test fails with validation error

book

Article ID: 445252

calendar_today

Updated On:

Products

VCF Operations

Issue/Introduction

  • When attempting to configure an outbound instance using the Network Share plugin in VMware Aria Operations, the validation test fails with the following user interface error:

    Test was not successful: network share plugin test failed

  • The /storage/log/vcops/log/vcops-bridge.log file on the Aria Operations node contains the following error stack:

    +0000 ERROR [ServerConnection on port 10000 Thread 7437] com.vmware.vcops.bridge.server.BridgeTracerAspect.processBridgeResult - network share plugin test failed
    +0000 ERROR [ServerConnection on port 10000 Thread 7437] com.vmware.vcops.bridge.server.BridgeTracerAspect.processBridgeResult - SessionId: <sessio_id>::#####-####-#####-########; UserId: <uuid>; UserName: <username@domain>
    Function testNotificationPlugin execution takes 33560
    checkIfUserHasPrivileges - time_stamp - 1ms.
    testAlertPlugin - time_stamp - 33559ms.
     <Aria_Operations_node_fqdn>.vRealize Operations Controller-<Aria_Operations_node_fqdn>.ControllerApiServer.testAlertPlugin - Jtime_stamp - 33559ms. AuthorizationCheckerImpl.checkIfUserHasPrivileges -time_stamp - 0ms. Execute(AnalyticsInterface.testAlertPlugin) -time_stamp - 33559ms. <Aria_Operations_node_fqdn>.vRealize Operations Analytics-<Aria_Operations_node_fqdn>.AnalyticsServer.testAlertPlugin -time_stamp - 33559ms.

  • Port 445 is open between the Network share and Aria Operations node.

  • File share in use is SMB 2.1

Environment

Aria Operations 8.18.x

Cause

Required share-level or NTFS permissions are missing for the configured service account on the destination network share.

Resolution

  • Log in to the VMware Aria Operations node via SSH as root.

  • Verify the underlying connectivity and permission state by manually attempting to mount the target share using the service account credentials:

    Bash
    mount -t cifs //<File)share_fqdn/ip>/<folder> /mnt/test

  • Review the network share configuration on the destination server and assign the mandatory Read/Write privileges to the service account.

  • Return to the VMware Aria Operations user interface, re-enter the credentials under the Outbound Settings, and run the plugin test to verify validation succeeds.

 

Additional Information

 

 

Powered by Wolken Software