Missing PMI metrics

Products

• CA Application Performance Management (APM / Wily / Introscope)
• DX Application Performance Management
• DX Operational Observability
• DX SaaS

Issue/Introduction

Customer is not able to see WebSphere pmi after upgrading to wily 25 agent. What could be the reason

Environment

DX APM

Resolution

Follow these steps:

1. Open the IBM WebSphere Administrator Console.
2. Select the server that you want to configure and navigate to Server Infrastructure, Administration, Custom Services.
3. Modify the custom service that you want, or create a custom service
4. Complete the following fields on the Configuration page and click
5. Enable service at server startup
   This field specifies that the service starts during the server startup.
6. Classname
   This field specifies the name of the custom service class.
   com.wily.introscope.api.websphere.IntroscopeCustomService
7.  
   Display Name
   This field specifies the name to display in Introscope. For example: Introscope Custom Service
8. Classpath
   This field specifies the fully qualified path name of the properties file. For example:
   /wily/core/ext/WebAppSupport.jar

 

Additional Information

Techdocs DX Agents - Configure Websphere Application Server Agent