ConnectALL Connection Properties getting dropped after changing the credentials

Products

• ConnectAll On-Prem
• ConnectALL
• ConnectAll SaaS

Issue/Introduction

Steps to Reproduce:

1. Create a connection to ServiceNow
2. In the connection properties add "entity.types" with value 'cmdb_ci_service'
3. Save the connection properties
4. Modify the servicenow connection and change the application category for example
5. Save the connection
6. Open the Connection Properties

 

Actual Results:
Connection Property is getting dropped and the user needs to redo the config. 

 

Expected Results:
Connection Property for entity.types retained

Environment

4.2.0

Cause

DE205722

Resolution

Investigation underway