Error: "com.vmware.vcloud.api.presentation.service.ResourceNotFoundException: The VMware Cloud Director entity com.vmware.vcloud.entity.org:<org_id> does not exist" during instance creation

Products

• VMware Cloud Director

Issue/Introduction

• Installation of Encryption Management 1.2.0 instance fails and the the failed task reports an Internal Server Error.
  
   Internal Server Error - ErrorMessage = {"level":"error","msg":"{
"otherAttributes" : { }, 
"tenantError" : null,
"stackTrace" : "com.vmware.vcloud.api.presentation.service.ResourceNotFoundException: The VMware Cloud Director entity com.vmware.vcloud.entity.org:<org_id> does not exist.
 com.vmware.vcloud.api.rest.providers.filters.OrgContextFilter.switchToTargetOrgIfRequested(OrgContextFilter.java:111)
 com.vmware.vcloud.api.rest.providers.filters.OrgContextFilter.filter(OrgContextFilter.java:65)
  
  
• Additionally installation attempts always refer to the same Org ID as not existing

Environment

• VMware Cloud Director Encryption Management 1.2.0
• VMware Cloud Director

Cause

This issue occurs of the Solutions Organization is in an inconsistent state.

Resolution

To resolve this issue contact Broadcom support and make reference to this article.