vCenter precheck failures - "Failed to download package-pool" and "Ensure the provided repository is accessible from the vCenter Server Appliance"
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vCenter precheck failures - "Failed to download package-pool" and "Ensure the provided repository is accessible from the vCenter Server Appliance"

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Article ID: 445038

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Updated On:

Products

VCF Operations

Issue/Introduction

  • Precheck failure encountered when running a precheck on VCF Operations UI > Build > Lifecycle > VCF Instances > vcf_instance > mgmt_domain > Upgrade Sequence > VMware vCenter 9.1.0.0 Upgrade > CONFIGURE
  • The errors returned are - 

Failed to download package-pool/rpm-manifest.json from https://sddc_fqdn/vmware/vcf/bundle/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/update_repo

Ensure the provided repository is accessible from the vCenter Server Appliance and that the repository contains https://sddc_fqdn/vmware/vcf/bundle/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/update_repo/package-pool/rpm-manifest.json

Environment

VCF 9.1.0.0

Cause

Traffic between vCenter and SDDC Manager being intercepted by proxy.

The proxy is performing SSL inspection that is creating the issue encountered.

Resolution

  • Add the SDDC FQDN and SDDC IP Address to the vcenter_fqdn:5480 VAMI page > Networking > Proxy Settings > Hosts and IP addresses excluded from proxy
  • The precheck is then expected to complete successfully