Agent MVS: Traces created in bin folder instead of temp causes Access Denied

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

When enabling traces on the MVS Agent (version 24.4.4 HF2), the agent fails to write trace files, resulting in an access denied error. This occurs because the binary ucxjase attempts to write to the bin directory where permissions are typically restricted (R-X).

The following error is observed in the MVS system logs:

ICH408I USER(USERNAME ) GROUP(GROUPNAME ) NAME(UC4 LOGIN OBJECT )

./ucxjase_***_***_***.txt
INSUFFICIENT AUTHORITY TO OPEN
ACCESS INTENT(-W-)
ACCESS ALLOWED(OTHER R-X)

Environment

Agent MVS Java 24.4.4 HF2 and inferior

Cause

This issue is caused by a product defect (DE196333) where the user service traces are incorrectly directed to the installation bin directory rather than the configured temp directory.

Resolution

Update to a fix version listed below or a newer version if available.

Fix version:
Component(s): Agent MVS

Automation.Engine 24.4.4 HF3 - TBA
Automation.Engine 24.4.5 - Planned release July 2026
Automation.Engine 26.1.0 - Planned release July 2026