ODC AppNeta Agent return error 404

Products

• DX SaaS

Issue/Introduction

When installing and configuring the Open Data Connector (ODC) for use with AppNeta, performing the CLI connection test as per documentation results in several HTTP 404 "Not Found" errors before finally displaying expected results.

Cause

The 404 errors are caused by invalid or placeholder `WebApplication` IDs present in the default `config.yaml` file for the ODC AppNeta connector. When the CLI test runs, it attempts to validate connectivity for every ID listed in the configuration. If an ID does not exist in the specific AppNeta environment being used, the server returns a 404 error.

Resolution

AppNeta Intelligent Alarms do not require specific WebApplication IDs to be defined in the ODC configuration. Removing these placeholder IDs will resolve the 404 errors during the connectivity test.

1.  Navigate to the directory where the ODC Agent is installed.
2.  Open the `config.yaml` file (specifically the AppNeta configuration file) in a text editor.
3.  Locate the `WebApplication` section. It typically looks like this:
    ```yaml
    WebApplication:
      - Id: 28766
      - Id: 28784
      - Id: 28851
      - Id: 28759
      - Id: 28927
      - Id: 28960
    ```
4.  Remove all entries under the `WebApplication` section or remove the section entirely if not using specific web application filtering.
5.  Save the changes to the `config.yaml` file.
6.  Rerun the ODC CLI connection test.