VCFA Upgrade 9.0.x to 9.1.0 failing with error: Backup for component vcfa timed out.

Products

• VCF Operations
• VMware Cloud Foundation

Issue/Introduction

VCFA Upgrade 9.0.x to 9.1.0 failing with error:

Configure backup location for VCF Instance: <fqdn>




"message": {
            "id": "com.vmware.vcfms.backup.BackupTimeout",
            "defaultMessage": "Backup for component vcfa timed out. Please retry the operation or contact support if the issue persists. ",
            "localizedMessage": "Backup for component vcfa timed out. Please retry the operation or contact support if the issue persists. ",
            "args": {
              "referenceCode": "#########"

Environment

VCF 9.1.0

Cause

The issue is related to a stale VCF Automation backup task that holds a system lock on the environment and prevents the upgrade workflow from properly configuring the backup location.

Resolution

Contact Broadcom Support for Assistance.