VCD "Workload Migration" to VCF Automation failed, error IMPORTOP_PRECHECK_FAILED
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VCD "Workload Migration" to VCF Automation failed, error IMPORTOP_PRECHECK_FAILED

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Article ID: 444854

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Updated On:

Products

VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

  • The migration state shows: IMPORTOP_PRECHECK_FAILED

  • Pod logs for vcd-migrator show the following stack trace:

    /services-logs/vcd-migrator/<VCFA_NODE>/vcd-migrator-########/vcd-migrator/console-log-########.log:
    2026-06-12T13:44:05.329Z DEBUG vcdmigrator 1 [vcfa@#### thread="http-nio-8080-exec-#" log="o.s.security.web.FilterChainProxy" trace=""] Securing GET /accom.broadcom.vcfa.vcdmigrator.controller.error.ServerException: com.broadcom.vcfa.vcdmigrator.controller.error.ServerException: IMPORTOP_PRECHECK_FAILED
            at com.broadcom.vcfa.vcdmigrator.utility.ExceptionUtil.logAndGetServerException(ExceptionUtil.java:90)
            at com.broadcom.vcfa.vcdmigrator.utility.ExceptionUtil.logAndThrowServerException(ExceptionUtil.java:83)
            at com.broadcom.vcfa.vcdmigrator.workstream.module.workload.services.WorkloadPrecheckService.runPrecheckOnPlan(WorkloadPrecheckService.java:148)
            at com.broadcom.vcfa.vcdmigrator.workstream.module.workload.compute.WorkloadMigrationModule.buildPlan(WorkloadMigrationModule.java:169)
            at com.broadcom.vcfa.vcdmigrator.workstream.module.workload.compute.WorkloadMigrationModule.buildPlan(WorkloadMigrationModule.java:69)
            at com.broadcom.vcfa.vcdmigrator.tasks.MigrationTaskRunner.buildPlanPhase(MigrationTaskRunner.java:182)
            at com.broadcom.vcfa.vcdmigrator.tasks.MigrationTaskRunner.runMigration(MigrationTaskRunner.java:129)
            ...

Environment

VCF Automation 9.1

Cause

The service account configured in VCF Automation for the vCenter Server connection lacks the necessary administrative permissions for Supervisor operations.

Specifically, the account must be a member of the vCenter Single Sign-On (SSO) group SupervisorProviderAdministrators. Without this membership, the migrator cannot validate workload placement or state during the pre-check phase.

Resolution

To resolve this issue, update the account permissions in vCenter and refresh the connection in VCF Automation.

  1. Update vCenter Permissions:

    1. Log in to the vSphere Client as an Administrator.

    2. Navigate to Administration > Single Sign-On > Users and Groups.

    3. Select the Groups tab and locate the SupervisorProviderAdministrators group.

    4. Add the service account used by VCF Automation to this group.

  2. Return to the VCD Migration Tool and re-run the Workload Migration pre-check.

 

If the workload migration continues to fail with the same error, proceed to refresh the VCF Automation connection to vCenter:

  1. Log in to the VCF Automation Provider portal.

  2. Navigate to Administration > Connections > vCenter.

  3. Select the vCenter Server account used for the migration.

  4. Use the 3 vertical dot menu and select Refresh