User Account Control must be turned off

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Article ID: 4448

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Updated On:

Products

EHEALTH CA eHealth

Issue/Introduction

Though "User Account Control Settings" is set to "Never Notify", still eHealth installer throws error as shown in below image:

<Please see attached file for image>

123.png

Cause

Though "User Account Control Settings" is set to "Never Notify", the registry entry is not set.

Environment

Windows Server 2012

Resolution

1.Type Regedit in run prompt and hit enter

2.Browse to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system

3.On right hand side, Double click on EnableLUA

4.Change the Value data to a 0

 

5.Click OK, then reboot the server

Attachments

1558715666182000004448_sktwi1f5rjvs16twh.png get_app