The log collection status for the vCenter Server is displayed as “Not Available” in the VCF Operations Environment.

Products

• VCF Operations

Issue/Introduction

In a VMware Cloud Foundation Operations Environment- the log collection status for a specific vCenter Server displays as Not Available when viewed under VCF Operations > Configurations.

/var/log/vmware/loginsight/runtime.log - you may see below entries:

[com.vmware.loginsight.logcollection.config.LiLogCollectionConfigFetcher] [No credentials found for component ID 'vcenter_fqdn'.]13827:[########################] ["pool-74121-thread-1"/############ WARN] [com.vmware.loginsight.logcollection.config.LiLogCollectionConfigFetcher] [No credentials found for component ID 'vcenter_fqdn]'.]20723:[##################################] ["pool-74121-thread-1"/#########################]

Environment

VCF Operations 9.0.2

Cause

The root cause has been identified as a defect within VCF Operations For Logs

Resolution

Recommended Fix:
Upgrade the VCF Operations environment to version 9.1.0, where this issue has been addressed.

Workaround:
If upgrading is not currently feasible, The workaround involves database-level modifications. In such cases, Please contact Broadcom Support for further assistance and guidance.