Admin Command to Set TEL_IS_PROD_ENV Fails

Products

• Clarity FedRAMP
• Clarity PPM On Premise

Issue/Introduction

When trying to run the command:

admin system-options -add TEL_IS_PROD_ENV no -force

You get an error similar to this:

(time) Error executing command: system-options -add TEL_IS_PROD_ENV no -force
com.niku.nsa.service.ExecutableException:  Error in persisting operation.
    at com.niku.nsa.service.AdminManager.doSystemOptions(AdminManager.java:803)
    at com.niku.nsa.service.AdminManager.invokeAction(AdminManager.java:587)
    at com.niku.nsa.service.AdminManager.execute(AdminManager.java:204)
    at com.niku.nsa.service.Admin.main(Admin.java:78)
    at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:77)
    at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.base/java.lang.reflect.Method.invoke(Method.java:569)
    at com.werken.forehead.Forehead.run(Forehead.java:551)
    at com.werken.forehead.Forehead.main(Forehead.java:581)

 

If you query the database:

SELECT * FROM cmn_options WHERE option_code = 'TEL_IS_PROD_ENV'

You get more than one row.

Environment

Clarity 16.4.2

Resolution

Raise a case with Broadcom Support and reference this KB article.

Additional Information

Usage Data (Telemetry) - How To Report Data Usage Automatically