Clearing alarms manually in DX O2.

Products

• DX SaaS
• DX OI SaaS
• DX Operational Observability

Issue/Introduction

How to Manually Clear an Alarm in DX O2 SaaS?

Environment

DX O2 SaaS

Resolution

How to Manually Clear an Alarm in DX O2 SaaS, alarms can be closed individually or in bulk directly from the "Alarm Analytics" view.

Follow the Steps:
1. Log in to your DXO2 SaaS console.
2. From the left navigation menu, click the "Alarms" icon (or go to "Alarm Analytics" >> "All Alarms").
3. Locate the specific alarm you want to close using the search bars or filters (by severity, host, component, etc.).

To clear a single alarm:
   *Right-click the alarm row, or click the action menu (three dots) at the end of the row.
   *Select "Clear".

To clear multiple alarms (Bulk Clear)
   *Check the checkboxes next to the target alarms.
   *At the top toolbar of the alarm table, click the action button and select "Clear Alarms".

Additional Information

Note on Synchronized Alarms: If the alarm originated from an integrated component (such as *DX NetOps Spectrum*), DXO2 respects the source rules. If the underlying policy at the source prohibits manual clearing, the option might be disabled or overridden upon the next synchronization cycle.