Version missing in inst_list robot_update controller callback
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Version missing in inst_list robot_update controller callback

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Article ID: 444290

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

When executing the hub controller callback inst_list, the robot_update entry does not display the version field. This information is missing in the GUI and installed packages list, although the inst_summary callback reports the version correctly. This behavior is observed on secondary hubs after deploying infrastructure updates.

Environment

  • DX Unified Infrastructure Management (UIM) 23.4.*
  • hub probe version 23.4.6.1 or earlier
  • robot_update package

Cause

A defect in the hub controller logic prevents the version attribute from being correctly populated in the inst_list response PDS (Property Data Set).

Resolution

This issue is caused by a product defect (DE677820).

To resolve the issue:

  1. Upgrade the UIM environment to 23.4 Cumulative Update 8 (CU8) or later.
  2. Deploy the updated Nimsoft Infrastructure (hub) package included in the CU8 release to the affected hubs.
  3. Open Infrastructure Manager, select the hub controller, and press Ctrl+P to open the callback window.
  4. Select inst_list and click the green arrow to execute.
  5. Verify that the robot_update entry now contains the version key with the correct value.

Additional Information

 for updates regarding fix status.