CEMLDAP failed with RC11 after IPL

Products

• Compliance Event Manager

Issue/Introduction

The CEMLDAP task failed with Return Code (RC) 11 during startup immediately after attempting to start URL services. This often follows a system IPL or environment change.
The following error messages may appear in the task logs:
`ETLDP04I CA LDAP Server r15.1 has terminated abnormally`
`ETLDP60I CA LDAP Server: _CEE_RUNOPTS possibly bad...` (Note: This warning can sometimes be a secondary symptom rather than the root cause)

Environment

z/os 

CEM

Cause

The Unix System Services (USS) file system used by the LDAP server is 100% full. When the file system lacks sufficient blocks (e.g., only #### available blocks), the task cannot initialize its required services and shuts down.

Resolution

Ensure there is adequate space in the file system for the CEMLDAP task to operate.
Steps to Verify and Fix:

1. Check File System Usage. Use the USS `df -k` command or your preferred monitoring tool to check the space availability for the directories assigned to the CEMLDAP task.
2. Increase Space. If the file system is at 100% capacity, increase the allocated space for the affected USS file system.
3. Once the space is available, restart the CEMLDAP task.

Additional Information

36963239