Failed to send SNMP (v3) test trap in VCF Operations for Networks (formerly Aria Operations for Networks/vRNI).
search cancel

Failed to send SNMP (v3) test trap in VCF Operations for Networks (formerly Aria Operations for Networks/vRNI).

book

Article ID: 444226

calendar_today

Updated On:

Products

VCF Operations for Networks

Issue/Introduction

Attempting to send a test trap while configuring SNMP trap destination in VCF Operations for Networks returns the following error:

Environment

VCF Operations for Networks

Aria Operations for Networks

Cause

Sending a test trap from VCF Ops for Networks actually sends an SNMP informRequest which requires an acknowledgement unlike an SNMP trap. No acknowledgements (get-response) from the Network Management System (like SolarWinds) results in retries and eventually a timeout, resulting in a test trap failure.

Following messages are logged on the platform node(s) in /var/log/arkin/restapilayer/restapilayer.STDOUT<date>.log

2026-06-04T09:41:39.616Z ERROR arkin.snmp.SNMPTrapSender dw-1467750 - POST /infra/snmp/send-test-trap sendSNMPV3Trap:452 Failed sending SNMP V3 trap with varbinds:[#.#.#.#.#.#.#.#.#.# = INFO, #.#.#.#.#.#.#.#.# = vRNI Server, #.#.#.#.#.#.#.#.# = Test Trap for VMware Aria Operations for Networks, #.#.#.#.#.#.#.#.# = https://##.##.##.##, #.#.#.#.#.#.#.#.# = ############, #.#.#.#.#.#.#.#.# = , #.#.#.#.#.#.#.#.# = , #.#.#.#.#.#.#.#.# = , #.#.#.#.#.#.#.#.# = ] to <SNMP Manager's IP address>
2026-06-04T09:48:31.943Z INFO jetty.server.Slf4jRequestLogWriter dw-1467750 write:62 <Platform Node's IP address> - - [04/Jun/2026:09:41:24 _0000] "POST /infra/snmp/send-test-trap HTTP/1.0" 200 126 "https://arianetworks.######.com/" "Mozilla/5.0 (Windows NT 10.0_ Win64_ x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/148.0.0.0 Safari/537.36 Edg/148.0.0.0" 15056

These logs show that the test trap was sent at 04/Jun/2026:09:41:24 _0000 and the failure was logged at 2026-06-04T09:41:39.616Z, approximately 15 seconds later, indicating a timeout.

Resolution

  1. Ensure authentication/privacy protocols match.
  2. Verify user/password details.
  3. Add all individual cluster nodes to the NMS.