AAI Web UI freezes when enabling or disabling jobstream forecasting

Products

• Automation Analytics & Intelligence

Issue/Introduction

Symptoms

Users experience a significant hang or unresponsiveness in the Automation Analytics & Intelligence (AAI) Web UI after modifying the forecasting settings for a jobstream.

• An "Updating..." spinner is displayed and remains for several minutes.
• The user cannot click away, switch tabs within AAI, or perform other actions in the same browser tab.
• The issue is most prevalent when editing jobstreams that contain Unknown Status jobstream runs.
• The hang often lasts through several Jammer cycles.

Environment

• Product: Automation Analytics & Intelligence (AAI)
• Version: 24.4.0
• Component: Web UI

Cause

This behavior was identified as a product defect (DE203768). In version 24.4.0, enabling or disabling the "Make this jobstream available for forecasting" attribute triggers a synchronous rebuild of the jobstream history. Because this process runs in the foreground of the Web UI rather than the background, the interface is locked until the database and engine updates are complete.

Resolution

This issue is resolved in AAI version 24.4.1 (released June 11, 2026).

In the fixed version, the jobstream rebuild and forecasting update process has been moved to a background task. This allows the user to continue working in the AAI Web UI immediately after clicking "Save," while the processing completes independently.

Upgrade Information:

• Fix Version: AAI 24.4.1 or higher.
• Migration: No SQL schema updates are required when upgrading from 24.4.0 to 24.4.1.
• Download: Access the latest version via the Broadcom Support Portal