CA XCOM for z/OS XCOMM0409E XCOM OPEN ERROR 00 C4 - INQUIRY LIMITED

Products

• XCOM Data Transport
• XCOM Data Transport - z/OS

Issue/Introduction

During our weekly recycle of XCOM on one of our systems, we encountered the following error during our history file cleanup job: 

XCOMM0294E XCOMHIST OPEN ERROR 00 64 - NOT LOGGING HISTORY
XCOMM0455E XCOM120 HAS ENCOUNTERED A CRITICAL ERROR ON DATASET XCOMHIST
IEC161I 038-061,XCOMA5,XCOMA5,XCOM,,, 288
IEC161I CAI.XCOM.STDB.XCOM.AIX.AA05,
IEC161I CAI.XCOM.STDB.XCOM.AIX.AA05.DATA,
.......
XCOMM0409E XCOMUSER OPEN ERROR 00 C4 - INQUIRY LIMITED

Environment

Release: 11.6, 12.0
Component: XCMVS

Cause

The VSAM return codes in these messages indicate that the VSAM alternate indexes defined for the XCOMHIST file are empty. 

Resolution

Check the following:

• Verify that the DSNs in your XCOMUTIL job for the AIX build match the DSNs that are in the XCOM server JCL.
• Review your XCOMUTIL job for errors.
• Be sure to run XCOMUTIL while the STC is down.

Correct any errors you may find in XCOMUTIL and rerun XCOMUTIL with XCOM down.  

Additional Information

Contact Broadcom Support if you are still having difficulty correcting the problem.