Unable to render the Email Threat Analytics Map

Products

• Email Security.cloud

Issue/Introduction

This article describes the situation where Email Threat Analytics Map is not rendering correctly or shows a blank page. 

Example :

Correct Map rendering should show , example :

Environment

Email Security.cloud

Cause

The Issue might be related to your Browser's cache or back end Issue, If cache clearing did not help. 

Resolution

In order to resolve this Issue, follow below steps :

1 - Perform a hard refresh on your browser (Ctrl + F5)

2 - Clear your browser's cache

3 - Contact Technical Support confirming above steps.