Unable to login to DXO2 Prd cluster

Products

• DX Operational Intelligence

Issue/Introduction

we recieve the following error message when logging in:

500 - no referrer
{"error":{"code":1000,"message":"Not provided template parameters: [SLO_URL]","traceId":"43d84973dc9801c5"}}

Resolution

Steps to change probe timeouts of postgres DBs (ng-acc-configserver-db and dxi-postgres) using helm charts:

• sign in to operator machine - i.e., machine where the DXO2 installer was unpacked and executed
• preparation of custom value Acc file
  • cd <dxo2 installer>/custom_values/acc
  • copy 10_custom_values.yaml.template to 10_custom_values.yaml
  • merge following settings to the yaml file
    acc-postgresql:
     livenessProbe:
       timeoutSeconds: 5
     readinessProbe:
       timeoutSeconds: 5
  • copy 10_custom_values.yaml <dxo2 installer>/files/meta.helm/acc/
• preparation of custom value DXI file
  • cd <dxo2 installer>/custom_values/dp-dxiservices
  • copy 10_custom_values.yaml.template to 10_custom_values.yaml
  • merge following settings to the yaml file
    dxi-postgres:
     livenessProbe:
       timeoutSeconds: 5
     readinessProbe:
       timeoutSeconds: 5
  • copy 10_custom_values.yaml <dxo2 installer>/files/meta.helm/dp-dxiservices/
• Application of the custom values
  • cd <dxo2 installer>/files/meta.helm directory
  • Acc application

    • execute

      ./bin/dxi_helm.bash acc -n <dxi namespace> upgrade

  • DXI application

    • execute

      ./bin/dxi_helm.bash dp-dxiservices -n <dxi namespace> upgrade