Licenses could not be assigned to vCenters, license assignment failure on VCF 9.1 due to License Server DNS configuration entered incorrect.

Products

• VMware vCenter Server

Issue/Introduction

• License assignment to a selected vCenter in VCF Operations 9.1 fails with an error message "failed assignments" and "Licenses could not be assigned to the selected vCenter".

 

• Selecting the View Details tab for the error message shows the message below:
  
  This license could not be assigned to the selected vCenter system. Check the network connection between the license server and the selected vCenter system and try again.
• 

 

• License service logs on vCenter shows error:
  
  /var/log/vmware/cis-license/license.log

.LicenseServerEntitlementsDelegate"] Caught exception:
com. vmware. cis. license.entitlement.management.exception. LicenseServerManagementException: Failed to get Entitlements [#######-#######-#####-#######] from License Server [######-####-##-#######] with URL [License-server.localLicense-server.local] with response [License Server connection
error: java.net.SocketTimeoutException: Read timed out]

Environment

VMware Cloud Foundation 9.1

VMware vSphere Foundation 9.1 

Cause

When deploying the license server the DNS was entered incorrect showing a duplicate name: License-server.localLicense-server.local

Resolution

Redeploy the Licenses server with correct configuration.  

Additional Information

Documentation: https://techdocs.broadcom.com/us/en/vmware-cis/vcf/vcf-9-0-and-later/9-1/licensing/register-vcf-operations/add-license-server.html