JasperReports - report with input controls doesn't work fine.

Products

• CA Service Management - Service Desk Manager

Issue/Introduction

Custom Jasper reports with input control / parameters that end user can pick before running report. Lets say that this input control is a list of analysts inside SDM. We noticed a problem when end user clicks a list of analysts for which they want to display a report that input controls is not applied to it. For example, end user selects 3 analysts and runs report it will not apply to SQL query and report will be displayed with all analysts.

This doesn't happen always , it happens in some random circumstances but it seems like input controls are not populated fast enough before running report. Same thing happens if they want to deselect someone from selection.

Environment

Release: JasperReport server 9.0.

Resolution

Request to apply the latest Cumulative Hotfix for JRS 9.0.0.