dSeries keeps disconnecting and stops, uses MS-SQL database on Azure

Products

• ESP dSeries Workload Automation

Issue/Introduction

The dSeries server has problem with DB.  The tracelog shows following errors:

20260528 13:21:17.334 [relationaldatabase] [FATAL] RMI TCP Connection(162)-10.10.x.x: [2026-05-28_13:21:17.334] ******Thu May 28 13:21:17 CST 2026 : The server is being restarted due to DB connection loss:

Error Details & Stack Trace:

  SQL error code=0

  SQL state=08S01

  SQL message=Connection reset

  

  com.ca.wa.core.engine.rdbms.DatabaseTransientConnectionException: com.microsoft.sqlserver.jdbc.SQLServerException: Connection reset

 

Environment

ESP dSeries Workload Automation: 12.3 or above

Database: MS-SQL MI

Cause

In Azure, MS Defender is known to interfere with network connections.

Resolution

Work with your Azura admin to disable or put exceptions for all DB connections for dSeries and database.