Install components: VCF Operations for networks Fails - Certificate import process completed with failures. Verify certificate format and validity. Check SDDC lifecycle logs for details.

Products

• VCF Operations

Issue/Introduction

• Task fails with: Install components: VCF Operations for networks [SDDC LCM #########-#####-####-######]
   
  Certificate import process completed with failures. Verify certificate format and validity. Check SDDC lifecycle logs for details.
   Certificate import process completed with failures. Verify certificate format and validity. Check SDDC lifecycle logs for details.
   Certificate import process completed with failures. Verify certificate format and validity. Check SDDC lifecycle logs for details.
   
  An unexpected error occurred in step import_vrni_certificates_task_ref. Reference Code: #####. Please contact support with this reference code. Detail: 412 Precondition Failed on POST request for "https://##.##.##.##:443/api/ni/auth/token": "{"code":412,"message":"Max tokens already allocated to user","details":[]}"

Environment

VMware Cloud Foundation 9.1

Cause

Mismatch between the vCenter FQDN and the FQDN stored in the issuing CA. 

When signing the VCF Operations for networks (VRNI) certificate, we verify that is signed correctly by checking the issuer. However, the vCenter address saved in the db is with lower case, but the issuer is with capital case. 

Resolution

Please contact Broadcom support for further assistance.