VMware Cloud Foundation Automation upgrade fails during pre-checks in VMware Cloud Foundation 9.1
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VMware Cloud Foundation Automation upgrade fails during pre-checks in VMware Cloud Foundation 9.1

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Article ID: 443212

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Updated On:

Products

VCF Automation

Issue/Introduction

  • When upgrading VMware Cloud Foundation (VCF) Automation from version 9.0.2 to 9.1, the upgrade process for the  VCF Automation component fails during the precheck phase.

    Error
    Deploy VCF services runtime cluster 6/3/26, 2:19 PM
    Info
    Started VCF services runtime cluster bootstrap pre-validation for 'xxxxxxxxxxx'. 6/3/26, 2:19 PM
    Info
    Pre-existing VCF services runtime cluster with platform FQDN 'xxxxxxxxxxxxx' was not found. Starting new deployment. 6/3/26, 2:19 PM
    Error
    An unexpected error occurred in step deploy_vsp_cluster_task_ref. Reference Code: F4504971. Please contact support with this reference code. Detail: An internal system error occurred while bootstrapping the VCF services runtime cluster with FQDN 'xxxxxxxxxxxxxx': Invalid input. 6/3/26, 2:19 PM
    Error
    Step deploy_vmsp_cluster failed. Reference Code: D54C671E. Check logs for details.

  • The failure stems from an intermittent library validation issue. When reviewing the pod status on the consumption cluster, certain deployment pods such as health-status-app and svc-logrotate display an ImagePullBackOff state:

Environment

  • VCF Automation 9.x

Cause

  • This issue is caused by an intermittent concurrency conflict occurring inside the upgrade pre-check library infrastructure.

Resolution

Additional Information

  • To bypass the intermittent library failure and proceed with the deployment, re-run the upgrade pre-checks within the interface.