VMware Cloud Foundation Automation upgrade fails during pre-checks in VMware Cloud Foundation 9.1
book
Article ID: 443212
calendar_today
Updated On:
Products
VCF Automation
Issue/Introduction
When upgrading VMware Cloud Foundation (VCF) Automation from version 9.0.2 to 9.1, the upgrade process for the VCF Automation component fails during the precheck phase.
Error Deploy VCF services runtime cluster 6/3/26, 2:19 PM Info Started VCF services runtime cluster bootstrap pre-validation for 'xxxxxxxxxxx'. 6/3/26, 2:19 PM Info Pre-existing VCF services runtime cluster with platform FQDN 'xxxxxxxxxxxxx' was not found. Starting new deployment. 6/3/26, 2:19 PM Error An unexpected error occurred in step deploy_vsp_cluster_task_ref. Reference Code: F4504971. Please contact support with this reference code. Detail: An internal system error occurred while bootstrapping the VCF services runtime cluster with FQDN 'xxxxxxxxxxxxxx': Invalid input. 6/3/26, 2:19 PM Error Step deploy_vmsp_cluster failed. Reference Code: D54C671E. Check logs for details.
The failure stems from an intermittent library validation issue. When reviewing the pod status on the consumption cluster, certain deployment pods such as health-status-app and svc-logrotate display an ImagePullBackOff state:
Environment
VCF Automation 9.x
Cause
This issue is caused by an intermittent concurrency conflict occurring inside the upgrade pre-check library infrastructure.