VCF Installer fails on ESX network validation stage
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VCF Installer fails on ESX network validation stage

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Article ID: 443202

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Updated On:

Products

VMware SDDC Manager / VCF Installer

Issue/Introduction

Greenfield deployment of VCF 9.1 fails on ESX Network validation stage.


Domainmanager of the VCF installer states the following in the logs:

# less -i /var/log/vmware/vcf/domainmanager/domainmanager.log

<Date && Time> DEBUG [vcf_dm,6a1a6fa2832c3baa1d6d8e7a8bda70b4,6879] [c.v.e.s.c.v.util.ResponseUtil,dm-exec-2477]  Build validation response: {"errorCode":"IP_NOT_IN_USE.error","arguments":["[HOST_IP_ADDRESS]","[HOST_FQDN]"],"context":{"severity":"ERROR","bundleName":"com.vmware.evo.sddc.common.validation.errors.messages","validation.taskId":"6440175a-9e68-120e-819e-77410ecd0719"},"message":"IP Address [HOST_IP_ADDRESS] allocated for [HOST_FQDN] is already in use","remediationMessage":"IP Address [HOST_IP_ADDRESS] allocated for [HOST_FQDN] is already in use. Provide free IP Address for [HOST_FQDN]"}
<Date && Time> INFO  [vcf_dm,6a1a6fa2832c3baa1d6d8e7a8bda70b4,6879] [c.v.e.s.c.v.p.NetworkValidator,dm-exec-2477]  Validating IP address [HOST_IP_ADDRESS] for hostname [HOST_FQDN] is not in use
<Date && Time> DEBUG [vcf_dm,6a1a6fa2832c3baa1d6d8e7a8bda70b4,6879] [c.v.e.s.common.util.NetworkService,dm-exec-2477]  Cannot connect to port 7
<Date && Time> DEBUG [vcf_dm,6a1a6fa2832c3baa1d6d8e7a8bda70b4,6879] [c.v.e.s.common.util.NetworkService,dm-exec-2477]  Unable to open port 7 on [HOST_IP_ADDRESS]
java.net.ConnectException: Connection refused
        at java.base/sun.nio.ch.Net.pollConnect(Native Method)


# grep -i -C2 "Cannot connect to port " domainmanager/domainmanager.log
--
<Date && Time> DEBUG [vcf_dm,6a1a7b019288c0498c97b1bc5a8d4d03,e7bc] [c.v.e.s.t.s.e.u.StartExecutionUtilImpl,http-nio-127.0.0.1-7200-exec-9]  Execution wih ID a6bab091-9401-4ccd-8b52-ded3edf6baa0 was found to task with ID 2f4807d1-b32c-4baf-abcd-a4bea53d47c2
<Date && Time> DEBUG [vcf_dm,6a1a7b019288c0498c97b1bc5a8d4d03,e7bc] [c.v.v.v.s.VcfInstallerValidationServiceImpl,http-nio-127.0.0.1-7200-exec-9]  Got execution context with id a6bab091-9401-4ccd-8b52-ded3edf6baa0 for validationId 2f4807d1-b32c-4baf-abcd-a4bea53d47c2.
<Date && Time> DEBUG [vcf_dm,6a1a7a8688cc308f821632b394133ef1,1a47] [c.v.e.s.common.util.NetworkService,dm-exec-2822]  Cannot connect to port 7
<Date && Time> DEBUG [vcf_dm,6a1a7a8688cc308f821632b394133ef1,1a47] [c.v.e.s.common.util.NetworkService,dm-exec-2822]  Unable to open port 7  on [IP ADDRESS]
java.net.SocketTimeoutException: Connect timed out
--
<Date && Time> DEBUG [vcf_dm,6a1a7b06fc26d363aeb6dcdedcc2fc2b,416f] [c.v.e.s.t.s.e.u.StartExecutionUtilImpl,http-nio-127.0.0.1-7200-exec-10]  Execution wih ID a6bab091-9401-4ccd-8b52-ded3edf6baa0 was found to task with ID 2f4807d1-b32c-4baf-abcd-a4bea53d47c2
<Date && Time> DEBUG [vcf_dm,6a1a7b06fc26d363aeb6dcdedcc2fc2b,416f] [c.v.v.v.s.VcfInstallerValidationServiceImpl,http-nio-127.0.0.1-7200-exec-10]  Got execution context with id a6bab091-9401-4ccd-8b52-ded3edf6baa0 for validationId 2f4807d1-b32c-4baf-abcd-a4bea53d47c2.
<Date && Time> DEBUG [vcf_dm,6a1a7a8688cc308f821632b394133ef1,1a47] [c.v.e.s.common.util.NetworkService,dm-exec-2822]  Cannot connect to port 22
<Date && Time> DEBUG [vcf_dm,6a1a7a8688cc308f821632b394133ef1,1a47] [c.v.e.s.common.util.NetworkService,dm-exec-2822]  Unable to open port 22  on [IP ADDRESS]
java.net.SocketTimeoutException: Connect timed out
--
        at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:642)
        at java.base/java.lang.Thread.run(Thread.java:1583)
<Date && Time> DEBUG [vcf_dm,6a1a7a8688cc308f821632b394133ef1,1a47] [c.v.e.s.common.util.NetworkService,dm-exec-2822]  Cannot connect to port 80
<Date && Time> DEBUG [vcf_dm,6a1a7a8688cc308f821632b394133ef1,1a47] [c.v.e.s.common.util.NetworkService,dm-exec-2822]  Unable to open port 80  on [IP ADDRESS]
java.net.SocketTimeoutException: Connect timed out
--
<Date && Time> DEBUG [vcf_dm,6a1a7b0ba8d86855de45b48cba367d16,3b5d] [c.v.e.s.t.s.e.u.StartExecutionUtilImpl,http-nio-127.0.0.1-7200-exec-5]  Execution wih ID a6bab091-9401-4ccd-8b52-ded3edf6baa0 was found to task with ID 2f4807d1-b32c-4baf-abcd-a4bea53d47c2
<Date && Time> DEBUG [vcf_dm,6a1a7b0ba8d86855de45b48cba367d16,3b5d] [c.v.v.v.s.VcfInstallerValidationServiceImpl,http-nio-127.0.0.1-7200-exec-5]  Got execution context with id a6bab091-9401-4ccd-8b52-ded3edf6baa0 for validationId 2f4807d1-b32c-4baf-abcd-a4bea53d47c2.
<Date && Time> DEBUG [vcf_dm,6a1a7a8688cc308f821632b394133ef1,1a47] [c.v.e.s.common.util.NetworkService,dm-exec-2822]  Cannot connect to port 8443
<Date && Time> DEBUG [vcf_dm,6a1a7a8688cc308f821632b394133ef1,1a47] [c.v.e.s.common.util.NetworkService,dm-exec-2822]  Unable to open port 8443  on [IP ADDRESS]



Environment

9.X

Cause

Ports are not opened: 7, 22, 80, 8443 see
https://ports.broadcom.com/view/?vcfVersion=9.1+SDDC-Manager 

# grep -i "Cannot connect to port" domainmanager.log [repeating pattern]
<Date && Time> DEBUG [vcf_dm,6a1a7a8688cc308f821632b394133ef1,1a47] [c.v.e.s.common.util.NetworkService,dm-exec-2822]  Cannot connect to port 7
<Date && Time> DEBUG [vcf_dm,6a1a7a8688cc308f821632b394133ef1,1a47] [c.v.e.s.common.util.NetworkService,dm-exec-2822]  Cannot connect to port 22
<Date && Time> DEBUG [vcf_dm,6a1a7a8688cc308f821632b394133ef1,1a47] [c.v.e.s.common.util.NetworkService,dm-exec-2822]  Cannot connect to port 80
<Date && Time> DEBUG [vcf_dm,6a1a7a8688cc308f821632b394133ef1,1a47] [c.v.e.s.common.util.NetworkService,dm-exec-2822]  Cannot connect to port 8443

Resolution

Open ports, as per documentation.
For further configuration and ports consult https://ports.broadcom.com 

Additional Information

https://ports.broadcom.com 

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