VCF 9.x new instance deployment fails at initial vCenter deployment phase
Article ID: 443149
Updated On:
Products
Issue/Introduction
VMware Cloud Foundation (VCF) deployment fails during the vCenter Server deployment phase. SDDC Manager (<IP-address>) cannot reach the target vCenter network (<IP-address>).
The VCF Installer shows the following or similar error messaging:
vCenter installation failed. Check logs under /var/log/vmware/vcf/domainmanager/ci-installer-##### for more details.
Environment
VMware Cloud Foundation 9.0.x
VMware vCenter Server 9.0.x
VMware SDDC Manager 9.0.x
Cause
Traffic is being dropped by an upstream physical firewall or Layer 3 gateway preventing bidirectional communication between the management subnet of the VCF Fleet and the target vCenter subnet.
Resolution
Engage the network administration team to verify routing tables on the Top of Rack (ToR) switches or upstream Layer 3 gateways. Ensure explicit routes exist between the Management subnet and the vCenter subnet.
Verify that no Access Control Lists (ACLs) or perimeter firewall policies are dropping the deployment traffic.
Configure the upstream network to allow bidirectional traffic for the following required ports and protocols:
TCP 22 (SSH)
TCP 443 (HTTPS)
TCP 5480 (VAMI)
ICMP (Echo Request and Echo Reply)
Confirm the physical switch ports connected to the target ESXi host uplinks are configured to trunk and pass the required vCenter VLAN.
Once bidirectional network reachability is validated, retry the vCenter Server deployment workflow from the VCF Installer appliance UI.
Additional Information
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