Error: No compatible network adapter found on HPE Synergy 480 Gen11 due to MCE
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Error: No compatible network adapter found on HPE Synergy 480 Gen11 due to MCE

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Article ID: 443057

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Updated On:

Products

VMware vSphere ESXi

Issue/Introduction

  • The ESXi host displays the error "No compatible network adapter found" during the boot process or in the DCUI.
  • The host remains in a "Not Responding" state within vCenter Server.
  • Running esxcli network nic list from the ESXi shell returns no output or physical adapters.
  • Running lspci -v | grep -i ethernet fails to show any network controllers on the PCIe bus.
  • The HPE iLO Integrated Management Log (IML) contains critical alerts for an "Uncorrectable Machine Check Exception" (MCE) associated with a processor (e.g., Processor 1).

Environment

VMware vSphere ESXi

Cause

Physical hardware failure (MCE on Processor 1) blocks PCIe initialization.

Resolution

  • Access the HPE iLO web interface and navigate to Logs > Integrated Management Log.
  • Identify the specific component reporting the "Uncorrectable Machine Check Exception."
  • Engage the hardware vendor (HPE) to perform physical diagnostics on the identified processor and system board.

Additional Information

Network cards not detected on an ESXi host