"HTTP ERROR 409" is displayed when generating an ESXi support bundle

Products

• VMware vSphere ESXi

Issue/Introduction

When selecting [Actions] -> [Generate Support Bundle] in the  ESXi Host Client, you may encounter the symptom:

• After entering your credentials, the message "This page isn’t working If the problem continues, contact the site owner. HTTP ERROR 409" is displayed.
  
  

 

 

 

Environment

ESXi

Cause

This issue occurs when a subsequent request is sent while a support bundle generation or download process is already actively running in the browser.

Resolution

An existing download is currently in progress. Please wait for the initial process to complete without sending additional requests.