Error "not healthy" for Supervisor Management Proxy service during installation - VMware Cloud Foundation 9.1

Products

• VMware vSphere Kubernetes Service

Issue/Introduction

When installing the Supervisor Management Proxy service in a Supervisor of VMware Cloud Foundation (VCF) 9.1, the service status shows as Not Healthy or Not Available in the VCF Automation Provider console.

The package status for supervisor-management-proxy shows the following error message:

Error verifying images in Package: Connectivity to image depot.kube-system.svc/vcf/supervisor-service-supervisor-management-proxy/ga/0.4.1/supervisor-management-proxy-bundle:0.4.1 cannot be verified: Get "https://depot.kube-system.svc/v2/": dial tcp: lookup depot.kube-system.svc on 127.0.0.53:53: no such host.

Environment

• VMware Cloud Foundation 9.1
• Supervisor Management Proxy 0.4.1
• Environments without Fleet Depot Service (FDS) enabled or air-gapped deployments.

Cause

Supervisor Services released with VCF 9.1.0 and later include two types of YAML service definitions:

1. Standard version: Designed for VCF 9.1.0+ deployments where the VCF Software Depot (Fleet Depot Service) is supported and enabled.
2. Legacy version: Designed for pre-9.1.0 VCF deployments, air-gapped environments, or environments where FDS is not configured.

This error occurs because the standard YAML was used in an environment where depot.kube-system.svc (FDS) is not reachable.

Resolution

To resolve this issue, use the legacy service definition file for the installation:

1. Download the legacy YAML file (e.g., supervisor-management-proxy-0.4.1-########-legacy.yml) from the Broadcom support portal.
2. Log in to the vCenter.
3. Navigate to the Supervisor Service installation section.
4. Upload and use the legacy YAML file instead of the standard version.
5. The legacy definition uses traditional image URLs that do not require the Fleet Depot Service.

For steps to download the latest releases, see Download Broadcom products and software.

Additional Information

For more information on Supervisor Service versions and air-gapped requirements, refer to the Supervisor Services GitHub Documentation.