High Speed discover servers unable to connect to enforce

Products

• Data Loss Prevention
• Data Loss Prevention Discover Suite

Issue/Introduction

In events of HSDS 

Environment

DLP 16.1 and above 

Cause

in the EnforceConnectorCommunication.properties

check tcp.server.bind.address.and.ports=0.0.0.0:8100

 

Resolution

change the check tcp.server.bind.address.and.ports= from 0.0.0.0 to the local IP address of the detection server. 

for example

check tcp.server.bind.address.and.ports=192.168.1.x:8100

Restart the detection server after the change.