After SSL certificate updated in Oneclick Server unable to connect SRM-RIB Service in Portal Datasources

Products

• Network Observability

Issue/Introduction

After performing SSL certificate update on NetOps Oneclick server, Unable to communicate with SRM-RIB service 

Environment

• Product: DX NetOps Spectrum
• Component: SRM-RIB (Report Manager Service)
• Operating System: Linux (RHEL/CentOS)
• Version: 24.x, 25.x

Cause

Need to import the updated certificate to Report Manager Server (SRM-RIB)

Resolution

Import it using keytool: 

keytool -import -alias tomcatssl -file <path_to_certificate> -keystore <path_to_new_JRE>/lib/security/cacerts

Default password is changeit.

 Restart the Service:

systemctl stop srm-rib

systemctl start srm-rib

Verify status: systemctl status srm-rib

Portal Console:

Now edit the Spectrum Datasource 

Click on Test once successful

Click on Save