vCenters are not showing up in Manage -> Licensing -> Licenses & Registration during 9.1 upgrade

Products

• VCF Operations

Issue/Introduction

In the process of upgrading your environment to 9.1, the vCenter/ vCenters are not listed under "Manage -> Licensing -> Licenses & Registration"


We can however list the license on the Vcenter via CLI and in the vSphere UI 

root@vc-######## [ ~ ]# /opt/likewise/bin/ldapsearch -b "cn=LicenseService,cn=Services,dc=vsphere,dc=local" -D "cn=Administrator,cn=Users,dc=vsphere,dc=local" -s sub "(|(objectclass=vmwLicSvcAssetEntity)(objectclass=vmwLicSvcLicenseEntity))" cn vmwLicSvcAssetName vmwLicSvcAssetProductName vmwLicSvcAssetProductVersion vmwLicSvcAssetLicenseId vmwLicSvcLicenseId vmwLicSvcLicenseName vmwLicSvcLicenseSerialKeys -W
Enter LDAP Password:
# extended LDIF
#
# LDAPv3
# base <cn=LicenseService,cn=Services,dc=vsphere,dc=local> with scope subtree
# filter: (|(objectclass=vmwLicSvcAssetEntity)(objectclass=vmwLicSvcLicenseEntity))
# requesting: cn vmwLicSvcAssetName vmwLicSvcAssetProductName vmwLicSvcAssetProductVersion vmwLicSvcAssetLicenseId vmwLicSvcLicenseId vmwLicSvcLicenseName vmwLicSvcLicenseSerialKeys
#

# AssetEntity_UUID-UUID-UUID
 88a10d25, LicenseService, services, vsphere.local
dn: cn=AssetEntity_UUID-UUID-UUID
 b-feeb88a10d25,cn=LicenseService,cn=services,dc=vsphere,dc=local
cn: AssetEntity_UUID-UUID-UUID
 UUID
vmwLicSvcAssetName: FQDN
vmwLicSvcAssetProductVersion: 9.1
vmwLicSvcAssetLicenseId: UUID
vmwLicSvcAssetProductName: VMware VirtualCenter Server

License is Active in the vSphere UI

Environment

VCF Ops 9.X

Cause

Under Manage integrations, complete Path Operate -> Administration -> Integrations -> Expand the VCF bar and click Edit on the VCF instance



The pop up has the manage Integration check mark unchecked 

Disabling the check mark from a running state comes with the following warning.

! All associated vCenter systems will no longer be licensed by the current VCF Operations instance. 
To continue using the vCenter systems, add the VCF cloud account to another VCF Operations instance for license and vSphere Client plug-in management, and then assign a new license to all associated vCenter.

 

Resolution

Follow the same path 
Operate -> Administration -> Integrations -> Expand the VCF bar and click Edit on the VCF instance
Click Manage Integration under Advanced Settings 
Set Check mark to active Save, then Save in teh 

Message will pop under the check mark.

After you update the integration, you must assign licenses to all vCenter systems associated with this account.

If vCenter have been licensed already no further action is needed, vCenters will be listed  under "Manage -> Licensing -> Licenses & Registration".
Process can take up to 15 minutes.