Customer AWS Statement is finalized though BillInvoice id is null.
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Customer AWS Statement is finalized though BillInvoice id is null.

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Article ID: 442844

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Updated On:

Products

CloudHealth

Issue/Introduction

Even when billing statements are marked as FINAL, the 'Bill Invoiceid' column in the flexreport shows as null for customers with Reserved Instances. This occurs because these line items incur no cost or usage and have no impact on billing.

Resolution

Any customer with RI's [LineItem Type = RIFee] should see these lines in their bill and it does not impact on the Billing statement. Expected behavior.