Symantec VIP error 4E03, Authorization failed. Account not authorized to perform requested operation
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Symantec VIP error 4E03, Authorization failed. Account not authorized to perform requested operation

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Article ID: 442778

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Updated On:

Products

VIP Service

Issue/Introduction

VIP Credential Service operation error reason 4E03, Authorization failed.

Cause

Source: VIP Services Error Codes

Resolution

Onscreen Error MessageSolution
Account not authorized to perform requested operation
  • The VIP credential is not activated\enabled in the account. 
  • Your account is not authorized to perform this operation.
  • Your account did not issue this credential. Retry this operation with the correct account, or try another operation
Account not foundYou are using the wrong type of VIP Registration Authority (RA) certificate, or the account on your VIP RA certificate is not in the Web Services database. Retry the operation using the correct VIP RA certificate or obtain a new one through VIP Manager (https://manager.vip.symantec.com). 
This is not a VIP issuerYou must have a VIP issuer account to perform this operation. Retry this
operation with the correct account, or try another operation.
Credential does not belong to a VIP issuer. This operation is only allowed for VIP credentials.Try the operation again using a valid VIP credential.
Credential ID not foundThis credential ID is not in the VIP service database. Try again using a known credential ID. Contact VIP Support if using a Credential ID from valid VIP Credential. 
Your account did not issue this credentialYou are not authorized to perform this operation for this credential because your account did not issue the credential. Only the account that issued this credential is authorized to perform this operation.
You must be a VIP customer to perform this operation.You are not authorized to perform this operation. For a credential management API to work successfully, a credential must be in the correct state for that API.