Alarm Policy stuck in delete
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Alarm Policy stuck in delete

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Article ID: 442628

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Selected to remove an alarm policy in Operator Console and it appears to be stuck in delete:

Environment

  • UIM 23.4
  • Operator Console
  • Alarm Policies

Resolution

  1. Determine the policy that is stuck in the database:

    select * from policy where name like '%part_of_the_name%'

  2. If the policy is listed with a state = 'PENDING_DELETE' than it can be adjusted back to 'OK' and a delete can be tried in the Operator Console once again:

    update policy set state='OK' where id = <policy_id>

  3. Open Operator Console and select to remove the policy again