8.41SP2 -> 8.47 Upgrade: UMP installing on the wrong server

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

After successfully upgrading the UIM Server from 8.4 SP2 to 8.47, the UMP install executed on the primary hub ended up installing the 8.47 probes on the primary hub and not on the 8.4 SP2 UMP server.

Environment

UMP 8.4 SP2 upgrade to UIM 8.47

Cause

From the UMP installer log file C:\temp\ia\ump.log we can see that the UMP installer found an old installation of the UMP on the primary hub:

Checking for robots already running UMP...
/<UIM domain name>/<UIM primary hubname>/<UIM primary hub robotname>/ has probe (wasp) active=1
/<UIM domain name>/<UIM primary hubname>/<UIM UMP robotname>/ has probe (wasp) active=1
Checking for "ump" pkg on robot with wasp [/<UIM dommain name>/<UIM primary hubname>/<UIM primary hub robotname>]...
got version of package ump = 8.40
NimBUS version 8.40 parsed to 8.4.0.0
Found robot [/<UIM domain name>/<UIM primary hubname>/<UIM primary hub robotname>] that has UMP [8.4.0.0]
Set $UMP_ROBOT$=/<UIM domain name>/<UIM primary hubname>/<UIM primary hub robotname>
Set $EXISTING_VERSION$=8.4.0.0
Set $MODE$=Upgrade

Since the ump package was installed on this robot at one time, the UMP installer detects that this is an upgrade, will install the UMP on the primary hub by default, and will not prompt for a robot to install the UMP on.

Resolution

1. Run the UMP deinstall from the primary hub

2. Delete the wasp probe from the primary hub

3. Rename the wasp probe directory on the primary hub

4. Check to see of the controller on the hub still thinks that the ump package is installed as follows:

   - Highlight the controller probe on the primary hub from IM, then enter <ctrl>p to open the Probe Utility GUI

   - Select the inst_list command from the Probe commandset drop down list

   - Enter ump for the package name

   - Select the Play button (green arrow) to execute the command

5. If you get output for the ump probe showing in the Command output pane to the right, then delete the ump package as follows:

   - Select the inst_pkg_remove command from the Probe commandset drop down list

   - Enter ump for the package name

   - Select the Play button to execute the command

   - Verify that the ump package is removed by executing step 4 again

6. Run the 8.47 UMP installer again. This time the installer should find the robot where your UMP probes are installed and upgrade the 8.40 UMP to 8.47

7. You will then have to reinstall the AdminConsole 2 on your primary hub as follows:

   - Deactivate the following probes on the primary hub:

      -- automated_deployment_engine
      -- mpse
      -- ppm

   - Deploy the adminconsoleapp package to your primary hub. This package will deploy all of the probes required to install the 8.47 Admin Console.

     Note: The Admin Console wasp probe defaults to HTTP port 80. To use a different port, you must edit the wasp.cfg and change the http_port key.

   - Manually activate the following probes on the primary hub:

     -- automated_deployment_engine
     -- mpse
     -- ppm
     -- wasp