Dollar Universe: FTP GET uproc fails with "Number of redirects hit maximum amount" when downloading empty files

Products

• CA Automic Dollar Universe

Issue/Introduction

When executing an FTP GET uproc configured in SFTP mode within Dollar Universe, the job fails if the target file is empty (0 bytes).

• Expected Behavior: The uproc should successfully transfer the empty file without errors.

• Actual Behavior: The job fails, and the following error messages are recorded in the job log:

Error detail: Number of redirects hit maximum amount
Analyse CURLcode=47 ...
Return UXcode=7

 

Environment

 

• Product: Dollar Universe Application Server (DUAS)

• Version: 7.x

 

Cause

This issue is caused by a known software defect tracked under ID DE202333. 

Resolution

This defect has been resolved by upgrading the underlying curl library to version 8.17+.

The fix is scheduled to be included in Dollar Universe Application Server (DUAS) v7.01.21.

• Note: A tentative availability/release date for version 7.01.21 has not yet been announced.

Additional Information

 

• Public Title: Number of redirects hit maximum amount during SFTP get of empty file

• Public Description: A curl library upgrade to v8.17+ has addressed and resolved the "Number of redirects hit maximum amount" error that occurs during SFTP transfers of empty files.