Failed to load versions. Failed to parse unified release metadata URM depot metadata not found.
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Failed to load versions. Failed to parse unified release metadata URM depot metadata not found.

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Article ID: 442201

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Updated On:

Products

VMware SDDC Manager / VCF Installer

Issue/Introduction

When adding the additional component Operations for Networks in VCF 9.1 while using an offline depot, the operation may fail with the following error: 

Failed to load versions. Failed to parse unified release metadata URM depot metadata not found. 

Upon reviewing the Offline Depot connection, it will show as connected: 

When reviewing the "Last lifecycle metadata sync time", it will show as "N/A":

 

Environment

VCF 9.1

Cause

This issue is normally caused by an incorrectly formatted certificate presented by the Offline Depot.

Resolution

 A review of the Offline Depot certificate should be done to ensure that it meets criteria.   To validate the certificate presented from the depot, use openssl from any machine that has access to the depot: 

echo | openssl s_client -connect offline-depot-fqdn:443 -servername offline-depot-fqdn 2>/dev/null | openssl x509 -text -noout

For more information regarding the requirements and creation of a certificate for the Offline Depot, please see "Set Up an Offline Depot".

 

Additional Information

VCF 9.0 installer fails to connect to an offline depot with "Secure protocol communication error, check logs for more details."