Prechecks in SDDC for vCenter update fail with ERROR "High: Do not perform upgrade without addressing this issue. Remediate the bundle validation errors before applying the upgrade. For VMware Cloud Foundation environment with a vSphere with Tanzu"

Products

• VMware vCenter Server
• VMware SDDC Manager / VCF Installer

Issue/Introduction

• When performing update prechecks for vCenter Server in SDDC UI, you may see it fails with below error: 

"ERROR:Bundle validation for bundle of type VCENTER with upgrade version 8.0.3.00600-24853646 failed due to error

High: Do not perform upgrade without addressing this issue.
Remediate the bundle validation errors before applying the upgrade. For VMware Cloud Foundation environment with a vSphere with Tanzu deployed, please consult KB88962"

• No Tanzu is configured in the environment 
• When reviewing SDDC /var/log/vmware/vcf/lcm/lcm.log file you may see errors like below: 

YYYY-MM-DDT##:##:##.###+#### ERROR [vcf_lcm,0000000000000000,0000,precheckId=#############################,resourceType=BUNDLE,resourceId=######################] [c.v.e.s
.l.p.i.vcenter.VCenterCommon,Precheck-1] Setting the repository for VCenter upgrade failed with exception
com.vmware.vapi.std.errors.NotFound: NotFound (com.vmware.vapi.std.errors.not_found) => {
    messages = [LocalizableMessage (com.vmware.vapi.std.localizable_message) => {
    id = com.vmware.appliance.update_error,
    defaultMessage = %s,
    args = [Network failure. Check the network settings and try again.],
    params = <null>,

and

YYYY-MM-DDT##:##:##.###+#### ERROR [vcf_lcm,0000000000000000,0000,precheckId=#############################,resourceType=BUNDLE,resourceId=######################] [c.v.e.s.l.p.i.vcenter.VCenterCommon,Precheck-1]
Failed to set the repository https://vCenter-FQDN/vmware/vcf/bundle/#########################/update_repo during upgrade for vCenter vCenter-FQDN due to exception NotFound (com.vmware.vapi.std.errors.not_found) => {

 

• In vCenter /var/log/vmware/applmgmt/applmgmt.log you may see error like below: 

YYYY-MM-DDT##:##:##.###+#### [####]DEBUG:vmware.appliance.update.update_functions:runCommandAndCheckResult failed: '--YYYY-MM-DD##:##:## --  https://vCenter-FQDN/vmware/vcf/bundle/##############################/update_repo/manifest/manifest-latest.xml\nConnecting to Proxy-IP:8080... connected.\nProxy tunneling failed: ForbiddenUnable to establish SSL connection.\n'

YYYY-MM-DDT##:##:##.###+####[####]ERROR:vmware.appliance.update.update_b2b:
Got exception while trying discover at URL https://vCenter-FQDN/vmware/vcf/bundle/###########################/update_repo: NotFound(messages=[{'id': 'com.vmware.appliance.update_error', 'default_message': '%s', 'args': ['Network failure. Check the network settings and try again.']}], data=None, error_type='NOT_FOUND') 'Traceback (most recent call last):\n  File

Environment

VMware vCenter Server 8.0 

VMware Cloud Foundation 5.2

Cause

Traffic is blocked from a proxy server preventing the SDDC to set the repository settings to the vCenter.

Resolution

Engage your internal network team to investigate the configuration issues on the network/proxy

Workaround:

• Temporarily disable the vCenter Proxy configuration from the VAMI UI and restart services or reboot the vCenter to apply the change: How to configure proxy settings for vCenter Server
• Retry the prechecks in the SDDC UI

Note: In some cases disabling the SDDC Manager Proxy may be needed also, but it can cause issues with carrying out the upgrade so you may need to re-enable this once prechecks are completed.

Additional Information

Similar issue can be observed in article: vCenter Server upgrade failed with error "VCENTER UPGRADE SET REPO" from SDDC Manager UI.