UVMS LDAP connections not closed properly

Products

• CA Automic Dollar Universe

Issue/Introduction

Your UVMS keeps almost 100 Established connections to the LDAP server defined on ldap.xml despite having way less UVC connections than that, it seems the LDAP connections are never closed after some time.

You can observe the amount with a command netstat, grepping on the LDAP server port as below:

netstat -na | grep 389
ESTABLISHED connections: 
99
TIME_WAIT connection: 
46

You upgraded the UVMS to 7.01.14 where some changes related to LDAP connections were made, but that did not improve the situation.

Environment

Univiewer Console and Management Server 7.01.14 and inferior

Cause

DE192148

Resolution

Update to a fix version listed below or a newer version if available.

Fix version(s): 
Component: Univiewer Management Server
Dollar Universe 7.01.21 - planned release Mid June 2026

Additional Information

Public Title: LDAP Connections not closed

Public Description: Fixed an issue causing an excessive number of open LDAP connections. We disabled pooling specifically for the authentication step where user-specific credentials are used, while keeping pooling enabled for all search operations that use the service account. This prevents the creation of persistent, separate connection pools for every unique user.