Error: "Cannot add the following license keys, because their format is incorrect" when licensing VMware Cloud Foundation (VCF) 9.0
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Error: "Cannot add the following license keys, because their format is incorrect" when licensing VMware Cloud Foundation (VCF) 9.0

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Article ID: 442035

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Updated On:

Products

VCF Operations

Issue/Introduction

  • When licensing VMware Cloud Foundation (VCF) 9.0 components you receive the error below:

    Cannot add the following license keys, because their format is incorrect

  • You are trying to apply a legacy 5x5 license to a VCF 9.0 component.

Environment

VMware Cloud Foundation (VCF) 9.0
VMware vSphere Foundation (VVF) 9.0

Cause

VCF and VVF 9.0 introduce a centralized and simplified licensing model which replaces traditional 5x5 license keys.
VCF no longer accept license key.

Resolution

Generating the new VCF 9.0 license and then assigning the license to the VCF components via VMware Cloud Foundation Operations.

Additional Information

For additional information on generating the VCF 9.0 license and on how to license VCF 9.0 visit the documentation at Licensing Overview , our blog Licensing in VMware Cloud Foundation 9.0 and Legacy license keys cannot be used or upgraded in vCenter 9.0